Refund Policy

At BMACHINA, we take pride in offering high-quality digital products designed to meet the needs of designers, creatives, and businesses around the world.

Due to the intangible and non-returnable nature of digital downloads, we are unable to offer refunds once a product has been downloaded or accessed. This policy is in accordance with EU consumer protection laws regarding digital content.

✅ Before Purchase

We strongly encourage all customers to:

• Carefully read the product description and features;
• View all previews and example images provided;
• Reach out to us at Contact page with any questions before making a purchase.

❌ Refund Exceptions

We do not offer refunds in the following cases:

• You no longer need the product;
• You made the purchase by mistake;
• You do not have the software or system requirements to use the product;
• You expected features not explicitly listed in the product description.

💬 Need Help?

If you’re experiencing issues with a file, or believe there has been an error with your order, please contact us within 7 days of purchase. We’re happy to assist and resolve any problems when possible.

Thank you for understanding and supporting independent digital creators.